Open daily · 7:00 am – 7:00 pm Coutts, AB · at the border crossing

Frequently Asked Questions

Yes, you can. If you are Canadian you can shop at Duty Free. There are advantages to shopping with us.
No, the 28 Canadian Land Border Duty Free stores are all independently owned and operated by Canadians and are located across Canada. Each Canadian Land Border Duty Free owner is licensed by the Canadian government and adheres to Canada Border Service Agencies’ standards and regulations due to the secure nation by which the stores are located.
You should inform U.S. Border Services if you live on, or visited, a farm or if you have been around livestock. Unless you have been to a country with known health and safety issues, your farm visit is unlikely to be an issue.
For horses and all other animals please visit the U.S. Department of Agriculture for importation details.
Yes, you can bring your pet with some conditions. Some States require cats to have proof of rabies vaccinations, and all customs officials may request a veterinarian inspection if they suspect your cat is ill. Dogs must have a certificate showing they have been vaccinated against rabies. Any pet suspected of illness will likely be detained by customs. You do not have to pay duty on your pet cat or dog.
Canadians will need an export permit. Contact the Export Controls Division of International Trade Canada to find out more. Visit U.S. Customs and Border Protection Agency for a complete reference to what can and cannot be brought into the U.S.
You can carry up to $10,000USD without declaring it to customs. You can carry more, but you must declare this to U.S. Customs.
Yes, you can bring your prescription medicine, however, please ensure you follow these guidelines:
Travellers to the U.S. must declare all food, plants and animals. This includes fruit, vegetables, snacks and beverages.
Yes, generally you can drive a rental vehicle across the border. You should inform your car rental company that you will cross the border and they will inform you of their individual policies. It is best that you keep a copy of the rental agreement with you. There is one exception, Canadians may not drive a U.S. owned rental car in Canada.
If you are travelling with your grandchildren, but their parents / guardian are not with you, it is prudent to get written consent. The consent should grant permission for the children to leave the country, and state the name and contact information of the parents / guardian. Please visit Canadian Border Services or the U.S. Department of State for the latest information.
If you are travelling with your children, but the other parent / guardian is not with you, it is prudent to get written consent. The consent should grant permission for the children to leave the country, and state the name and contact information of the other parent / guardian. Please visit Canadian Border Services or the U.S. Department of State for the latest information.
You must have written consent from the parents or guardians giving permission for the children to leave the country.
You can drive a car that is not registered in my name. However, it is best to have the written consent of the car owner to avoid suspicion. Ensure you have proof of insurance and registration.
Yes, you can. However it does depend on your conviction and the time since your last conviction.
Yes, U.S. customs has the legal right to open and review your electronic devices.
Vehicles are scanned for RFID tags and radioactivity while they wait in line, just ahead of the customs officer booth. Your luggage is not directly scanned, but is covered in this process.
Body scanners are a technology used at airports. At the moment, they are not used at land border crossings.
Assume that your Canadian government health care plan is not valid abroad. Only a small portion of medical expenses may be covered. It is recommended that you purchase additional medical insurance for your trip to the U.S., even if you are going for just one day.
If you are travelling in a personal vehicle, buying travel insurance is a personal choice.
Generally, Canadians and Americans require similar documents (passports, NEXUS cards) but there are some differences.
U.S. Citizens can present a valid: passport; passport card; Enhanced Driver’s License; trusted traveller program card (NEXUS, FAST or SENTRI)
Permanent residents in Canada must first apply for a non-immigrant visa and present this with their passport to U.S. customs officials.
Yes, you can, however you should have written consent from your parents or guardians. If you are under a certain age you will almost certainly require written consent. Please visit Canadian Border Services or the U.S. Department of State for the latest information.
Canadians 15 years old and under can enter the U.S. with an original (or a photocopy) of a birth certificate, or an original citizenship card.
Canadians 16 years old and over can enter the U.S. by showing a valid piece of one of the following proofs of identification to the customs officer at the border:
You do not need to change your baby seat when driving to the U.S. if you are driving a Canadian-registered vehicle on a personal or business trip.
Passengers of a bus group undergo the same procedures as passengers of private vehicles.
Most of the time Border Services will ask questions related to your citizenship, as well as questions related to your journey (Where are you going? How long have you been away?).
There is no fee to visit a Duty Free store, however there is a border crossing toll charge at select border crossings. You can pay in Canadian or U.S. currency.
Yes, Canadian and U.S. Duty Free stores are separate business entities and are not related.
Yes, it’s the law. Be sure to follow the Canadian or American border crossing guidelines and be aware of customs allowances.
You cannot stop at Duty Free and stay in Canada. In order for shoppers to take advantage of the savings in tax, you must also cross the border.
Canada and America share 140 border crossings. Only 27 offer the benefits of Duty Free shopping.